Metro 1G
1 Gbps
from £449/mo
- Dedicated symmetric fibre
- 99.99% availability SLA
- /29 IPv4 + IPv6 included
- Install in ~15 working days
FIG 00 / DEDICATED CONNECTIVITY
Networks, engineered.
Dedicated fibre, private networks and managed WAN for organisations that treat connectivity as infrastructure — not an office utility. Designed, built and monitored by engineers you can name.
Ports active 12,847
Throughput 4.21 Tb/s
Uptime 90d 99.997%
Core temp LDN-01 21.4°C
Packet loss 0.0001%
POPs online 34/34
Latency LDN–MAN 3.1 ms
DDoS scrubbed 24h 1.21 TB
Peering sessions 214
Fibre lit 4,180 km
FIG 01 / SERVICEABILITY
Full coverage map
Is your building on the line?
34 points of presence across nine UK cities, with on-net buildings added weekly. Enter a postcode; we return what we can actually deliver — not what marketing hopes we can.
Postcode lookup — demo
Serviceability check
Covered — circuit available
- Postcode
- EC2A 3AH
- Max speed
- Up to 10 Gbps
- Install est.
- 15 working days
FIG 02 / CIRCUITS
Three circuits. No small print.
Every Copperline circuit is dedicated, symmetric and uncontended. The number on the order form is the number on the wire.
Dedicated 10G
10 Gbps
from £1,250/mo
- Diverse entry available
- 99.995% availability SLA
- DDoS detection included
- 4-hour contracted MTTR
Dark fibre / 100G
100 Gbps
POA — engineered per route
- Dark fibre or lit waves
- Route survey + latency report
- 99.999% engineered targets
- Named senior engineer
FIG 03 / THE STACK
What we actually install
Exploded view of a standard Copperline edge. Hover or tap a layer to read its specification.
FIG 03.1 / LAYER 01
Edge router
- Role
- Customer edge, BGP to Copperline core
- Forwarding
- Line-rate to 100 Gbps, hardware-based
- Redundancy
- Dual RE, dual PSU, A+B power feed
- Managed
- Config, patching and monitoring by our NOC
FIG 04 / METHOD
Built like documentation reads
Four reasons engineering teams move to Copperline — and stay.
01
Dedicated, not shared
Every circuit is yours alone: symmetric, uncontended, no traffic shaping, no fair-use asterisk. Peak-hour throughput equals 3 a.m. throughput.
02
Engineers answer the phone
No first-line script. Calls to our NOC land with a network engineer holding CLI access to your circuit. Median time to a human: 40 seconds.
03
SLAs with teeth
99.995% availability, 4-hour MTTR, and service credits applied automatically to your next invoice. You never have to claim.
04
Everything documented
Circuit diagrams, splice records, latency baselines and change logs — delivered at handover and kept current. Your network, on paper, always.
FIG 05 / MEASURED
Numbers we publish, not promise
99.997%
Measured uptime, trailing 90 days0.8 ms
Median metro latency, London ring240+
Enterprises on dedicated circuits214 d
Days since last customer-affecting incident
FIG 06 / FIELD REPORTS
From the people who run the networks
We migrated 43 sites onto a Copperline private WAN in one quarter. The cutover plan they produced was better than our own internal documentation. Zero unplanned downtime.
When a digger cut our primary in March, failover held and their engineer rang us before our monitoring fired. That call is why we renewed for five years.
Copperline quote latency figures per route, in writing, before you sign. Nobody else we tendered would. The measured numbers came in under the quoted ones.
FIG 07 / QUERIES
Frequently asked, precisely answered
Anything else — ask an engineer directly. We answer within one working day.
Q.01What does “dedicated” actually mean?
A fibre pair and bandwidth allocation reserved exclusively for your organisation, end to end. No contention with other customers, no shaping, no peak-time degradation. 1 Gbps ordered is 1 Gbps delivered, symmetrically, at any hour.
Q.02How long does installation take?
On-net buildings: 10–15 working days. Near-net (within 200 m of our duct): typically 30–45 working days including wayleave. We quote a firm date at survey and publish weekly build updates until handover.
Q.03Am I locked into a long contract?
Standard terms are 12, 24 or 36 months — longer terms buy the install cost down to £0. Every contract carries a 60-day exit clause if we breach SLA twice in any rolling quarter. We keep customers with uptime, not lock-in.
Q.04Can you take over our existing WAN?
Yes. We run a documented parallel-running migration: audit, build alongside the incumbent, cut over site by site outside business hours, then decommission. Typical 40-site estate: one quarter, zero unplanned downtime.
Q.05What happens when something breaks?
Our NOC monitors every circuit at one-minute resolution, 24/7/365. Most faults are raised by us before you notice. P1 incidents: engineer engaged within 15 minutes, contracted 4-hour fix, and automatic service credits if we miss it.
NEXT STEP / SPEC-2026-08
Specify the network. We’ll build it.
Send us your sites, your bandwidth and your failure tolerances. You’ll have an engineered proposal — with quoted latency per route — inside five working days.